Customer Reviews

All Reviews

Real experiences from Phoenix Crafted customers.

5

Based on 22 published reviews

5 star
22
4 star
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3 star
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Phoenix Crafted · Store review

5 out of 5 stars

Amy

Incentivized Review

Amazing Store

Phoenix Crafted is such a fun shop to buy from. Everything feels handmade with real care, the scents are unique, and the quality is always on point. Shipping is quick, packaging is cute, and the products smell amazing every single time. I love supporting this store — it never disappoints.

5 out of 5 stars

Amy

Incentivized Review

Obsessed!

I’m obsessed with this scent. It’s juicy, a little mysterious, and makes my whole space feel cozy in the best way. The black currant pops right away, and the absinthe gives it this cool twist that keeps it from being “just another fruity melt.” Melts evenly, smells amazing, and now I want it in every room.

5 out of 5 stars

Gwen

Incentivized Review

Soft, Elegant, and Beautifully Balanced

The Plumeria Veil bundle is such a beautiful pairing. The plumeria feels soft and airy rather than heavy, while the white tea keeps it fresh and polished. The sandalwood adds just enough warmth to make the scent feel smooth and relaxing. I love having both the candle and wax melts because I can enjoy the same fragrance in different ways throughout the house. It feels elegant, clean, and quietly romantic—definitely one of those scents I’d keep coming back to. Gift presentation was superb, as well.

5 out of 5 stars

Gwen

Verified PurchaseIncentivized Review

Soft, elegant, and beautifully balanced

Plumeria Veil is floral without feeling heavy. The plumeria and white tea keep it airy, while sandalwood adds a smooth, polished finish. I purchased it as part of the candle + wax melt gift set, and the pairing made the whole experience feel especially thoughtful and gift-worthy.

5 out of 5 stars

Gwen

Verified PurchaseIncentivized Review

A beautiful match for the candle

The wax melts carry the same soft plumeria and white tea character as the candle, with sandalwood and clean musk keeping the scent refined rather than overly sweet. I received them with the matching candle in the gift bundle, and I really liked having the same fragrance in two different formats.

Phoenix Crafted · Store review

5 out of 5 stars

Gwen

Incentivized Review

Beautiful quality, thoughtfully made, and worth it

Phoenix Crafted feels like a brand that pays attention to the details. The products are beautifully made, the scents are well balanced and true to their descriptions, and everything feels much more intentional than a typical mass-produced candle. Packaging is polished and gift-worthy, and the overall experience feels premium from the moment the order arrives. One thing I appreciate is that the scent information makes it easier to know what you’re choosing before ordering, especially if you’re particular about fragrance strength or scent families. The candles also feel substantial and well crafted rather than decorative only. For anyone wondering whether Phoenix Crafted is worth trying, especially if you’re buying online without smelling the candle first, I’d feel comfortable ordering again. The quality, presentation, and attention to the customer experience stand out.

Phoenix Crafted · Store review

5 out of 5 stars

Sarah

One of my Favorite stores!

5 out of 5 stars

Sarah

I bought this for my sister and she loves it! Never seen anything like it before! Thankfully, they take custom orders because I know that whatever they have that I love, I can always get again.